The Leadership and Management Skills course is designed to equip professionals with the skills required to be effective leaders and managers in the workplace. The course covers topics such as effective communication and interpersonal skills, building and managing high-performing teams, understanding leadership styles, providing constructive feedback, and developing leadership competencies.
Participants will learn how to communicate effectively using active listening, questioning, and empathy. They will also gain an understanding of the importance of interpersonal skills in leadership and develop strategies for building strong relationships and managing conflicts.
In addition, the course will cover the importance of teamwork and collaboration in leadership and provide insights on how to build and manage high-performing teams. Participants will also learn how to delegate effectively and understand team dynamics.
The course will also provide an overview of different leadership styles and their characteristics. Participants will gain an understanding of the importance of motivation in leadership and develop strategies for motivating employees. They will also learn how to set goals and provide feedback to employees, manage performance, and provide coaching for employee development.
Lastly, the course will cover the successful manager handbook and leadership competency framework, providing participants with an understanding of core competencies required for effective leadership at all levels. They will learn how to implement the successful manager handbook in the workplace and develop personal leadership strategies based on the leadership competency framework.
Learning outcomes of the course:
the learning outcomes of the Leadership and Management Skills course:
- Define effective communication and understand its importance in leadership
- Develop effective communication skills, including active listening, questioning, and empathy
- Understand the importance of interpersonal skills in leadership and develop strategies for building strong relationships and managing conflicts
- Understand the importance of teamwork and collaboration in leadership and learn how to build and manage high-performing teams
- Develop delegation skills and understand team dynamics
- Understand different leadership styles and their characteristics
- Develop strategies for motivating employees and managing performance
- Provide constructive feedback to employees using the STAR model
- Understand the core competencies required for effective leadership at all levels
- Develop personal leadership strategies based on the leadership competency framework
By the end of the course, participants will be equipped with the necessary skills to be effective leaders and managers in the workplace, including effective communication, teamwork and collaboration, leadership, and personal development strategies.
Who should attend the course?
- Managers and team leaders who are responsible for leading teams and achieving organizational goals
- Supervisors who oversee the work of others and are responsible for ensuring their team’s success
- Human resources professionals who want to develop their leadership skills and support the development of other leaders in their organization
- Entrepreneurs and business owners who want to improve their leadership and management skills to grow their businesses
- Professionals who are new to leadership roles and want to develop their skills in effective communication, team building, and leadership.
Course Duration:
This course can be completed in 4-6 Days, +/- depending on your needs.
Course outlines:
Module 1:
Communication and Interpersonal Skills
- Define effective communication and its importance in leadership
- Learn how to communicate effectively using active listening, questioning, and empathy
- Understand the importance of interpersonal skills in leadership
- Develop strategies for building strong relationships and managing conflicts
- Understand how to build and manage diverse teams
Module 2:
Teamwork and Collaboration
- Understand the importance of teamwork in leadership
- Learn how to build and manage high-performing teams
- Understand team dynamics and how to manage conflict
- Develop strategies for team-building and collaboration
- Learn how to delegate effectively
Module 3:
Leadership Skills
- Understand different leadership styles and their characteristics
- Understand the importance of motivation in leadership
- Develop strategies for motivating employees
- Understand how to set goals and provide feedback to employees
- Understand how to manage performance and provide coaching to employees
Module 4
Successful Manager Handbook and Leadership Competency Framework
- Understand the key components of the successful manager handbook
- Learn how to implement the successful manager handbook in the workplace
- Understand the importance of a leadership competency-based framework
- Learn about the core competencies required for effective leadership at all levels – leading self, leading others, and leading leaders
- Develop strategies for personal leadership development based on the leadership competency framework
Module 5:
Everyday Coaching and Constructive Feedback using the STAR model
- Understand the importance of everyday coaching and constructive feedback in leadership
- Learn how to use the STAR (Situation, Task, Action, Result) model for providing feedback
- Develop strategies for providing constructive feedback to employees
- Understand how to use coaching as a tool for employee development
- Learn how to set goals and create action plans for ongoing coaching and development
